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Get in Touch

Contact Us

Our team of specialists is available 7 days a week. Whether you have a question about a product, an order, or just want to talk design — we are here.

mail

Email Support

Best for detailed questions, order issues, and warranty claims.

Reply within 24 hours
chat

Live Chat

Instant help from a real person — no bots, no scripts.

Available on site
Mon–Fri · 9am–6pm PST
call

Phone

Speak directly with our customer experience team.

+1 (800) AE-THERA
Mon–Fri · 9am–5pm PST
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Showroom

Visit us in person. See and feel every product before you buy.

42 Horizon Blvd, Cupertino CA
By appointment only
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Send Us a Message

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Business Hours

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